Important Service Alerts

When We Issue Alerts
Service alerts are sent when unexpected issues occur, such as:

• A temporary outage in one of our payment partners

• Delays in bank transfers

• Suspicious activity detection

• Regional routing issues

How Alerts Help You
They provide real-time status updates on:

• Problem detection

• Services affected

• Estimated resolution time

Where Alerts Appear

• Home screen banner

• Notifications in the app

• Help Centre alerts section